Looking for the best home services app in Iraq? Check these six things

Many families in Iraq find a technician by asking a neighbor or calling a number from a classified ad, then hope the price and the work turn out fine. A booking app should take that guesswork away. Whichever app you choose, here are six things worth checking, and how Khadamaty handles each one, so you can decide which is the best home services app in Iraq for you.

Quick answer

The best home services app for you serves your city, agrees on the price before work starts, checks its technicians, backs repairs with a warranty you can claim, lets customers rate each job, and answers when something goes wrong. Khadamaty serves Baghdad, Karbala, Najaf and Babel with 30+ services, confirms the price before any work, gives a 30-day warranty on maintenance work, and is rated 4.8 on the App Store in Iraq (97 ratings).

1. It covers your city and the job you need

An app with dozens of services is no use if none of them reach your area, so check the city first, then the service. Khadamaty serves Baghdad, Karbala, Najaf and Babel. Most services cover all four, while a few, such as the women's home salon, crane service and phone repair, are Baghdad only for now. Once you set your area, the app shows what's available there, and our services page lists every service and the cities it covers.

2. The price is agreed before anyone starts

Prices posted online look reassuring, but a repair price depends on the fault, the parts and ease of access. What matters is that you know the price before the work begins, not after. On Khadamaty the price is confirmed with you in the app before any work starts. You pay the technician directly when the job is done; there's no payment inside the app.

3. Technicians are checked before they reach your door

Ask how an app vets the people it sends into your home. Every Khadamaty technician applies with their national ID card and residence card, and the team reviews each application and verifies the technician's identity.

4. The work comes with a warranty you can actually use

A warranty only counts if you know how to claim it. Khadamaty gives a 30-day warranty on maintenance work, such as AC, fridge, washing machine, electrical and plumbing repairs: if the same problem comes back within 30 days, you message support inside the app and the technician returns. Furniture moving is covered against damage and scratches, while cleaning, the salon and similar services carry a quality commitment rather than a 30-day warranty.

5. Ratings come from real, completed jobs

Store ratings tell you about the app; job ratings tell you about the technicians. On Khadamaty, you can rate the technician after each completed order (on quality, speed, price and attitude) and book the same technician again from a past order. The app itself is rated 4.8 on the App Store in Iraq (97 ratings) and 4.6 on Google Play (324 ratings).

6. Someone answers when something goes wrong

Look for a real support channel, not just a form. Khadamaty offers in-app chat, phone and WhatsApp support, all in Arabic; the phone and WhatsApp numbers are in the contact section of our home page.

If you don't read Arabic

Khadamaty's app is in Arabic, and so is support, so an Arabic-speaking friend or relative helps on calls. Booking still takes only a few taps: choose the service, describe the problem with a photo, pin your location on the map and pick a time. Each of our English service pages shows the Arabic name to tap, for example «سبالت ومكيفات» for AC repair and «سباكة وصحيات» for a plumber.

Khadamaty at a glance

Where

Baghdad, Karbala, Najaf and Babel. Baghdad only for now: women's home salon, men's cleaning crew, crane service, phone repair and water filters.

Services

30+ home services, from AC repair to plumbing and electricians.

Prices

Confirmed with you before work starts. You pay the technician directly; there is no payment inside the app.

Warranty

30 days on maintenance work; furniture moving and crane service are covered against damage and scratches.

Technicians

Apply with their national ID card and residence card; the team reviews each application and verifies their identity.

Ratings

4.8 on the App Store in Iraq (97 ratings) and 4.6 on Google Play (324 ratings).

App

Android and iPhone, in Arabic. Support is in Arabic too.

Company

An Iraqi company based in Baghdad, co-founded by Ali Muthanna Abduljabbar Abdullah Aljaafari and Saif Ali Hassan Ali.